Horizon Auto Shipping

BE AWARE! I highly recommend to use a different company. I had a horrible time with Horizon Auto Shipping .  I cleaned my car, had it looking nice.  When the driver picked up my car, he even mentioned that the car was clean, and that it looked like a new car. The driver takes my car to the Dallas vehicle processing center.  They say it’s dirty and needs to be cleaned.  So on the way from San Antonio to Dallas, my car got dirty.  How am I responsible for this?  The driver had other places he needed to go so they drop my car off at some auto yard to get my car washed.  They charged me $120 for the car wash and having to have the auto yard drive my vehicle back to the vehicle processing center!  Over the phone the driver said it would be around $25, but they charged me $120 without even calling me.  That’s on top of what I paid them originally.  I will never use this company again, and I hope no one else does either.  They can charge you whatever they want since they have your credit card information already before you have them pick up your car.  I complained to the company and they only offered to refund me $20.  I would rather show everyone how bad this company is than take the $20. .

Service cost: $425